Return & Refund Policy – Aarogyam Jeevan

Return & Refund Policy

At Aarogyam Jeevan, customer satisfaction is our priority. Due to the personal nature of hygiene and wellness products, please read our return policy carefully.

Returns

For safety and hygiene reasons, used or opened products cannot be returned.

Returns are accepted only if:

• You receive a damaged product.
• You receive a wrong item.
• The product is defective upon delivery.

You must raise a return request within 48 hours of delivery with clear photos or an unboxing video.

Non-Returnable Items

• Opened or used hygiene products.
• Products damaged due to misuse or improper handling.
• Items without original packaging.
• Products purchased during clearance or special sale (unless damaged or incorrect).

Refunds

Once the returned product is received and inspected:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be transferred to your bank account or UPI ID.

Replacement

If the product is damaged, defective, or incorrect, we will provide a free replacement (subject to stock availability).

Cancellation

• Orders can be cancelled before they are shipped.
• Once an order has been dispatched, it cannot be cancelled.

Contact Us

Aarogyam Jeevan
📞 +91 9193506487
📧 team.aarogyamjeevan@gmail.com
🕒 Monday – Saturday | 10:00 AM – 6:00 PM (IST)